Returns & Exchanges

At Sonagi, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery for all unopened products. Our goal is to ensure your skincare journey is as seamless and refreshing as our formulas.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.